Q1: When was your company established? Are you manufacturer or trading company?
A1: Our company was established in 1993. We are manufacturer.
Q2: What’s your main products?
A2: Our main products are electric stove, hot plate,heater, popcorn maker, cotton candy maker and electric Iron.
Q3: Is there any certificate for you products?
A3: At present, we have GS/ CE & Rohs certificates.
Q4: What’s the minimal order quantity?
A4: Generally, MOQ is 1X20’GP. Each model is not less than 2000PCS for mixed loading container.
Q5: What is the delivery time?
A5: 35-45 days after receipt of deposit.
Q6: What is the term of payment?
A6: TT with 30% down payment or LC at sight.
Q7: What’s the material of heating plate and heating coil?
A7: The material of heating plate is cast iron and the material of heating coil is stainless steel.
Q8: Why there is white smoke getting out from unit when the stove was turned on?
A8: The smoke caused by the protection oil on the heating plate. It will maintain a few minutes and just for the first time for heating.
Q9: What is the AC Voltage tolerance for hot plates?
A9: The AC voltage tolerance is +/- 10%.
Q10: Can we get support if we have our own market position?
A10: Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you.